My name is Connor Moizer and I have been asked by one of the work ready coaches Gail Buckle to write a document on how I found the Openreach side of the of the work ready program. My experience was on the 24/10/18 – 31/10/18 in and around the Bradford and Kirklees & Leeds area. The practical experience was the best time I have had at BT Leeds because I was allowed to see/watch how the buddies along with a team of engineers how they keep the Openreach network up and running. The tasks I was involved in was some PQ tests in houses or businesses or streets, wires from properties to the pole, cab work and some UG (underground). my engineering buddies were very helpful in the way of them showing me how to do that task like for example how to send some information from their work iPhone to there one expert tester and how to match the wires in the cab and how to maintain the equipment. The things that amazed me when I was out and about with the engineers was that a pole has a 10 year life span before it cannot be tested as safe to use by the engineer and needs to go through the Openreach test and how a smartphone (iPhone) can be used to test the customers network before the engineer even gets to the location my buddies tested the first customers equipment from my street whilst they were waiting for me to come out to the van (now that amazed me the most). As a saw from the day to day running of the network that every customer’s fault is different from the last and some could be a simple 5 mins job or 1hr + to complete. One day I would love to work for Openreach but at the time of writing this (19/11/18), I currently do not have a full UK driving license (my buddies told me that the license is the most important thing in this industry).